Operations Specialist, Guest Experience Analytics

Support all aspects of the IHG Guest Experience program, including collecting and analyzing stakeholder feedback, troubleshooting technical issues, documenting enhancements, and continuously improving guest experience tools, reporting platforms, and related processes to drive adoption, performance, and guest satisfaction. Your day to day Support the end-to-end lifecycle of IHG's Guest Experience (GX) tools and platforms, including portal development, product optimization, documentation, and pe…